Events
CLM 2025 Focus Conference, Women’s Summit, and Holiday Party
December 3-4, 2025
Chicago Marriott Downtown Magnificent Mile
Hosted by CLM
Questions?Negotiate with Confidence
December 3, 2025 at 4:30-5:30 PM CT
Speaker: Cayce Lynch
If we speak to ourselves positively and are willing to take some risks, can we better negotiate with confidence? We put all our tools to work as we dive into the world of negotiating — a skill critical to the success of everyone in claims and litigation management. We’ll address the science of negotiations and immerse ourselves in an interactive activity to sharpen negotiation skills.
Narrative Power: Storytelling Strategies to Disarm Nuclear Verdicts and Settlements
December 4, 2025 at 11:10 AM-12:10 PM CT
Speaker: Ashley Paige Fetyko
Humans are naturally wired for storytelling, yet plaintiffs’ lawyers often remain the only ones crafting compelling narratives during prelitigation, litigation, mediation, and trial, driving nuclear verdicts and settlements. From the First Notice of Loss, claims professionals can proactively investigate and apply human psychology to change the course of a claim and restore balance. Experts will guide attendees in building narratives grounded in reasonableness, common sense, and human insight at every stage of a claim. This session provides practical tools to reframe claims files, collaborate effectively with defense counsel, and creatively address today’s most significant litigation challenges. Participants will leave empowered to mitigate nuclear risk and improve outcomes by telling stronger, more persuasive stories early and throughout the claims process.
Early Mediation of Insurance Coverage Disputes: Strategies for Claims Professionals, Counsel, and Mediators
December 4, 2025 at 11:10 AM-12:10 PM CT
Speaker: Amanda Ashworth
Early mediation in insurance coverage disputes can reduce exposure, contain costs, and preserve business relationships when used strategically. This roundtable guides claims professionals on how to prepare for and engage in early mediation, working effectively with counsel and mediators. Participants will learn tactics for clarifying legal risks, maintaining leverage, and achieving timely settlements. Gain practical insights to make the most of early mediation before litigation becomes entrenched.
Reaching the Apex in Mediation: Stop Nuclear Verdicts Before Trial
December 4, 2025 at 3:50 PM-4:50 PM CT
Speaker: Sitar Bhatt
Nuclear verdicts often begin long before trial—at mediation. This session introduces The Apex, a data-driven framework of mediation strategies designed to defuse anger and promote reasonable outcomes in high-stakes litigation. Claims professionals will learn how to use the Core Four principles—accepting responsibility, personalizing the defendant, offering a defense number, and reasonably arguing pain and suffering—to transform mediation into a pivotal event. Gain practical tools to align legal advocacy with risk evaluation, develop winning defense themes, and avoid common pitfalls that lead to nuclear exposure.
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