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2025 CLM Annual Conference

April 9-11, 2025

Dallas, TX

Hosted by CLM

 

Questions? Register 

Litigation Management Hot Takes: Insights from the Task Force

April 10 at 8:30 AM-9:30 AM CT
Moderator: Cayce Lynch

Gain exclusive insights into the latest strategies and initiatives shaping the claims and litigation management landscape at this premier session on the main stage immediately following breakfast. Members of CLM’s Litigation Management Task Force will present highlights from their sub-committees, covering cost management, professional skills development, and talent recruitment. Discover actionable principles, emerging trends, and innovative solutions to address industry challenges like legal cost control, skill-building in evolving litigation arenas, and attracting top talent. Don’t miss this session where members of the CLM Community serving on the Task Force explore how these efforts aim to elevate standards and drive meaningful change across the profession.

 

Winning Strategies: Applying the Pyramid of Success to Combat Social Inflation

April 10 at 11:30 AM-12:30 PM CT
Speaker: Sitar Bhatt

Discover how sports legends like Shaquille O’Neal, Venus and Serena Williams, Wayne Gretzky, and Tiger Woods exemplify strategies that can transform claims handling and defense. Inspired by John Wooden’s Pyramid of Success, this roundtable session explores key practices for achieving justice in the face of social inflation. Panelists will share actionable techniques for combating unjust awards and settlements, emphasizing effective approaches from prelitigation through trial. Attendees will gain fresh insights and practical tools to reinvigorate their work, applying the timeless principles of success to restore balance in the claims industry.

 

Reverse Engineering a Crane Collapse to Avoid Future Nuclear Verdicts®

April 10 at 3:30 PM-4:30 PM CT
Speaker: Scott Ruksakiati

This session will examine a crane collapse case that resulted in a Nuclear Verdict®, analyzing the factors that led to the outsized award. Experts will discuss four key strategies to defuse juror anger, mitigate risk, and prevent Nuclear Verdicts® in similar high-stakes cases. Using a real-world example, the panelists will guide conversations around practical insights on red flags for claims professionals and counsel to consider, as well as steps to mitigate damages in these dangerous scenarios. Attendees will gain a deeper understanding of the psychology behind Nuclear Verdicts® and leave equipped with tools to address the underlying issues driving outsized jury awards across the country.

 

The Art of Questioning in Insurance Negotiations

April 11 at 11:15 AM-12:15 PM CT
Speaker: Cayce Lynch 

During this interactive roundtable, the presenters will explore the powerful role of asking questions in negotiation. They will uncover how strategic questioning can clarify information, build trust, and empower negotiators in complex insurance claims and litigation scenarios. Attendees will learn techniques to reveal hidden priorities, test the opposition’s strengths, and identify potential deception through thoughtful, well-timed inquiries. This session will highlight how effective questions not only keep negotiations on track but also foster creative, collaborative solutions that lead to better outcomes for all parties involved. A concluding Q&A session will allow for in-depth exploration of specific techniques and their application in various scenarios.

 

Unmasking Third-Party Litigation Funding: Strategies to Combat Its Impact on the Insurance Industry

April 11 at 11:15 AM-12:15 PM CT
Speaker: Jennifer Akre

Uncover the shady secrets of third-party litigation funding in this riveting session. Learn who these funders are, what drives their investments, and how their agreements influence medical treatment, case valuation, demands, and settlements. Panelists will examine the growing calls for regulation and explore the far-reaching consequences of litigation funding on the insurance industry. Despite these challenges, the industry will prevail! Attendees will gain actionable strategies to mitigate the negative effects of litigation funding through effective investigation, discovery, prelitigation planning, and litigation tactics.