CLM Annual Conference

March 29-31, 2023

JW Marriott Water Street Hotel – Tampa, FL


The Millennial Effect: How Millennial Jurors are Impacting Jury Awards

Thursday, March 30, 2023 at 10:30 AM-11:30 AM

Speaker: Sitar Bhatt

Location/Category: HB Plant Ballroom D, JW F2 | Young Professionals

What shapes millennials and their attitude towards a reasonable settlement and jury award? Do they expect unreasonable settlements and awards as plaintiffs? Can the defense encourage millennials serving on a jury to relate to a defendant during trial? Presenters will discuss how the attributes and attitudes unique to millennials impact justice. They will explore how claims professionals and defense counsel can apply themes of responsibility, reasonableness, and common sense in their cases to connect with millennial values and how this translates into avoiding nuclear verdicts.


Don’t Go Nuclear: Claims Professional’s Guide to Preventing Nuclear Verdicts®

Thursday, March 30, 2023 at 2:00 PM-3:00 PM

Speaker: Ed Leonard

Location/Category: Armenia Room, JW F3 | Casualty & Risk Management

Plaintiffs’ lawyers have changed the way they try lawsuits and are using new tactics which incite juror anger and result in unwanted Nuclear Verdicts®. In response to these evolving tactics, the defense needs to do something different! In this session, attendees will learn why Nuclear Verdicts® are skyrocketing, how to avoid them by defusing juror anger, and how to facilitate effective working relationships with defense counsel to prevent undesirable jury awards.