2026 CLM Annual Conference

March 25-27, 2026

Disney’s Coronado Springs Resort
Orlando, FL

Hosted by CLM

Diamond Sponsor

Questions? Register 

Women’s Event: Leading Through the Unexpected

March 25 at 3:00 PM-4:15 PM ET

Speaker: Ashley Paige Fetyko 

Turn uncertain moments into chances to grow and lead with confidence. Together we’ll explore easy, practical ways to stay flexible, positive, and effective no matter what comes your way. Join us for a dynamic non-CE session dedicated to celebrating and empowering women in insurance. Open to women and their allies.

The Life of an Insurance Person: What Taylor Swift Can Teach Us About Beating Social Inflation

March 26 at 10:00 AM-11:00 AM ET

Speaker: Ashley Paige Fetyko 
On everyone’s “Wi$h Li$t” these days is stopping runaway verdicts and the social inflation they perpetuate and if anyone can inspire that movement, it’s Taylor Swift. In this Bejeweled session, insurance defense (and Swiftie) experts will break down what lessons the insurance industry can learn from Taylor Swift in our quest to stop the madness and return sanity to claims valuations, settlements, and verdicts. Equal parts sequins and solutions, this engaging panel will break down (with Style) how the defense can deploy data-backed, trial-tested strategies at all stages of prelitigation, litigation, and trial to cut through the noise of even the most effective plaintiff tactics to deliver winning outcomes. What will it take for Nuclear Verdicts to be CANCELLED? Karma alone won’t take us to the summit; it is time to make the friendship bracelets, fight dragons, and WIN!

The Pyramid of Success: A Playbook for Mediation and Settlement Success

March 26 at 2:00 PM-3:00 PM ET

Speaker: Sitar Bhatt 
Nuclear Verdicts are on the rise and many are driven by millennial and Gen Z plaintiffs whose expectations, values, and decision-making styles differ from prior generations. These generational shifts can dramatically influence mediation and settlement outcomes. To succeed, defense teams must bring more than just facts and numbers to the table, they need a cohesive, psychology-informed strategy. This session combines real-world principles with litigation strategy to show how carriers, counsel, and clients can collaborate effectively at mediation and settlement conferences. Discover how to identify generational dynamics, anticipate negotiation behavior, and leverage modern communication styles to achieve stronger, more strategic results.

Reaching the TikTok Generation: Communicating Effectively with Gen Z

March 27 at 10:00 AM-11:00 AM ET

Speaker: Amanda Ashworth 
Gen Z has entered the workforce and is now appearing in jury boxes, bringing new perspectives and expectations to communication and persuasion. This engaging session explores who Gen Z is, what matters most to them, and how professionals can connect authentically with the aptly named TikTok generation. Presenters will share practical insights and actionable strategies for building trust, tailoring messages, and improving communication effectiveness with this emerging demographic.