PLRB 2024 Claims Conference

March 17-20, 2024

Boston, MA

Hynes Convention Center

Questions?

Soft Skills for Hard Claims Situations

Tuesday, March 19 — 3:30 – 5:00
Wednesday, March 20 — 10:30 – 12:00

  • Learn how to resolve claims conflicts better
  • Adapt to our industry’s technology and culture changes and stay viable
  • Use empathy to apply good-faith claims handling skills
  • Apply the new skills immediately via posed dilemmas