Your Name (optional)
Case Name (optional)
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|
For the questions below please answer on a
scale of 1 through 5. |
I. SERVICES PROVIDED
1
- The attorney was well informed on the subject
matter
2
- Provided a thorough evaluation of my case
3
- Resolved key issues in a timely matter
4
- Provided a creative and helpful solution to my
case
5
- Consistently maintained a high quality work
product
II. COMMUNICATIONS
1
- The attorney was available and easily accessible
2
- Delivered work product in a timely matter
3
- Returned all telephone phone calls and e-mails
promptly
4
- The attorney worked well with everyone in my
organization
5
- The Firm’s staff met my expectations for
communications and professionalism
III. CASE MANAGEMENT
1 - The attorney managed the matter effectively
2
- I was included in all case management decisions
3
- I was immediately advised of all substantive
developments in the case
IV. COST EFFECTIVENESS
1 - The attorney provided cost effective legal
services
2
- Worked with me to manage my legal budget
3
- Responded to my billing inquiries promptly
4
- Bills were timely and easy to understand
V. GENERAL IMPRESSIONS
1
- The attorney was helpful to me beyond the
specifics of this case
2
- Overall, I would rate the Firm’s services very
highly
3
- I would use the Firm’s services again
ANY OTHER COMMENTS OR SUGGESTIONS?